What our Customers say...
Excellent, prompt and professional service by SERVPRO of Central Brevard's personnel!! I would strongly recommend this company! Keep up the good work!!!
My name is George Eastman and I am the Administrator for WayPoint Home Health in Titusville, Fl. We had a roof loss from hurricane Mathew and subsequently had lost most of our office due to ceiling collapse and water damage. The landlord called in ServePro. The card I received had the name Chuck Dye on it but mostly we worked with Rey, Pete and Coach “P” and the crew. They were all absolutely wonderful. They were helpful, courteous and professional. The started immediately to mitigate loss, understood our needs and quickly got everything taken care of. In the mist of our storm related damage it was great to have that team here for us. Just wanted to let you know they are out there representing you well.
The guys were great! I actually looked forward to seeing them every day. They made me feel confident that I was in good hands and my home problem was going to go away. I would give all of the guys a raise!! Thanks for your help!!
Ray, We want to thank you for the very professional and expeditious manner is which your responded to our Thanksgiving Day water damage- you had a response team of experienced workers busy cleaning up. We are confident that your process eliminated any health issues relating to mold spore poisoning. In addition your team removed all damaged floor, ceiling and miscellaneous material in a timely manner- We are grateful we chose the Cocoa based SERVPRO (of Central Brevard) to same our home-
Part One--From the time I made the emergency call Monday morning at 2 am until you walked out of our building the following Saturday afternoon, I had the sense of total confidence in the care and professionalism of the SERVPRO fire damage restoration team. You took the challenge that , as a church, we needed to be Ready for our next service less than one week away, and I must admit, I had some serious concerns as to Weather you could meet the deadline.
Part 2----13,000 square feet of soot damage including 600 theaters seats, A/C ducting system and expensive electronic equipment all within one week? My concerns proved to be totally unfounded. To show up at our parking lot the very next day and see a sea of green trucks and green shirts swarming out facility was a comfort to me and a conformation that I had made the right choice for this restoration job The crews worked efficiently and professionally;
Part 3---every question I had was dealt with respectfully. Chuck Dye called me each evening with a complete update and review of where we stood. And by the next Saturday evening church service it was truly as if the fire had never happened. Amazing!!
Thank you to Ray , Chuck and your entire SERVPRO team for a job well done!
Ray Goolsby Executive Pastor East Coast Christian Center
Ray assed the scene and went to work. The clogged waste is fixed, waste removed, the air is cleaned of swirling mold and the ruined furniture are removed. the condo is deconstructed to remove any and all items contaminated and the unit is sterilized. Ray's team has removed every speck of destruction from a few weeks ago "Like it never even happened."
Thank you so much for coming in so quickly and doing what you do so well. This has been a very difficult time, but your kind manner and professionalism was very comforting.
They were all very professional, caring, quick and efficient. The service and the concern to get the job done quickly and thoroughly was impressive.
Very professional, very competent, very clean, equipment seemed to be right for the job. They came in right away and got the job done. They are very hard workers.
We were imnpressed by the attention and compassion we received during a time of stress.
Well I can say both times I used the company I have been well satisfied. When I call the company they were right on queue getting the water out.
It is gratifying to meet someone dedicated to doing a good job. Your efforts, professionalism, and quick response to our mold clean up needed for our rental property was sincerely appreciated.
Thank you so much, you did a great job! Great communication.
Chad and Johnathan where the nicest guys to work with. I will always ask for them in the future, it is nice to meet people that are so great to work with.
I was very happy to use SERVPRO of Central Brevard to locate the mold in my house when my Air Conditioner leaked water on my new hardwood floor. They did a great job and I was very pleased with their work and I will certainly use them again if needed. Carol Hansen.
PART !---I recently had the opportunity to work with Ray Owens and his team from SERVPRO Central of Brevard. We had a water leak from a refrigerator and SERVPRO was the first group I called. Ray and his team reviewed the situation and immediately began to layout a process to repair. SERVPRO’s knowledge and understanding of the issues at hand were vital as we started the project.
PART 2---Their early guidance would prove to be invaluable making this challenging time more bearable. Ray immediately dove into the project and developed a comprehensive plan for removal and mitigation. His quick action and diligence in developing a comprehensive estimate was a tremendous help to me and aided in a quick response from the insurance company.
PART 3-Ray continued guidance throughout the process provided me and my family the peace we needed to move forward with our repairs. SERVPRO’s onsite team was timely and always respectful to me and my home. They made quick work of the demolition and mitigation and delivered a clean home back to us ready for renovation.
PART 4-- Ray and his team did a great job and I would highly recommend them to anyone in need of water cleanup and restoration.
Roger Anderson – Architect