ERP's Lead the way to great relatioships
SERVPRO's Emergency Ready Profile (ERP) has been a useful tool in the creation of great relationships.
We have been using them in the local hotels and during the summer months they are almost always up to capacity, With that many people you can almost guarantee that some sort of damage is going to occur.
With the use of the ERP not only have we gained the confidence of the hotel managers but we have great relationship with the maintenance staff which make taking care of their emergency so much easier. We don't have to ask for instructions for ever little detail we already know them. Anytime you can get something like a water damage done quickly and a business back up running all the better- especially at a hotel who will tell you that the "most expensive room is an empty room"